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Privacy Policy

Last updated: 2026

Kemen (we, us, or our) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information you provide

  • Account registration information (name, email address)
  • Profile preferences (currency, timezone, display settings)

Financial data (via Plaid)

We use Plaid Technologies, Inc. ("Plaid") to connect to your financial institution accounts. When you link a bank account, Plaid collects and transmits to us:

  • Account details (account names, types, balances, account numbers masked)
  • Transaction history
  • Institution name and identifiers

We do not receive or store your bank login credentials. Your use of Plaid is also subject to Plaid's End User Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Kemen service
  • Display your financial accounts, balances, and transaction history
  • Generate financial analytics and insights within your dashboard
  • Respond to your requests and support inquiries
  • Comply with legal obligations

We do not sell your personal or financial data to third parties.

3. How We Store and Protect Your Information

Your financial data is stored in encrypted databases hosted on AWS. Bank access tokens (used to retrieve your data from Plaid) are encrypted at rest using AWS KMS and are never stored in plain text. Data is transmitted over TLS/HTTPS at all times.

4. Data Retention

We retain your financial data for as long as your account is active. When you disconnect a bank connection, all associated accounts and transactions are permanently deleted. When you delete your account, all your data — including financial records and bank connections — is permanently and irreversibly deleted.

5. Third-Party Services

We use the following third-party services to operate Kemen:

  • Plaid Technologies, Inc. — financial data connectivity. See Plaid's privacy policy.
  • Amazon Web Services (AWS) — cloud infrastructure, database, and authentication services.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your account and all associated data
  • Disconnect any linked bank account at any time

You can exercise these rights directly within the app (Profile → Delete Account, or Connections → Disconnect). For other requests, contact us at the address below.

7. Children's Privacy

Kemen is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of Kemen after changes constitutes acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy, please contact us at privacy@kemenwealth.com.